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Tenants

Rental Information for Tenants

Why rent through First Property Management?

  1. All of our properties are well looked after, in excellent condition and have been cleaned & inspected ready for you to move in without any hassle.
  2. We offer a comprehensive personal service; One of our Directors will be personally assigned to you to help find a property to rent that meets your needs.
  3. Our fees to tenants are extremely competitive, starting at only £149 per letting
  4. We ensure that the property you are renting is looked after and any issues are dealt with quickly and efficiently by our team of approved contractors.
  5. We are available for viewings as well as general contact until 8pm weekdays and at weekends.

We pride ourselves on genuinely being First for Service & First for Price.


Finding you a Property

We maintain a database of properties available to rent and of prospective Tenants and their requirements. As properties become available, our first action is to contact waiting Tenants on the database, whose requirements match the property.

Typically, properties to rent become available about two months before occupancy date, so where possible it is advisable to start looking early.

If you are planning to move in the near future, please register your details with us as soon as possible, as we get new properties all the time and can ensure that you get to see them first! We'll notify you as soon as a property that meets your individual requirement becomes available.

Viewings

Having identified a potentially suitable property, we will arrange a viewing. This will be at a time to suit you, and could be at evenings or weekends, subject of course to the Landlords permission.

All viewings will be accompanied by your personally assigned Director, who will be able to provide immediate advice and answer any questions you may have.

Offer & Application Process

Having decided on a property, you will need to complete a written application form. At this time any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting, etc.

On application, a Reservation Deposit will be required. Assuming the rental proceeds, this will be deducted from the Fees due before occupation as outlined on the enclosed sheet. If we or the Landlord decline your application it will be refunded.

It will however not be refunded if you decide not to proceed for any reason, if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application or your references prove unsatisfactory.

We will take references on behalf of the Landlord. Normally these will include your employer, your bank, any former landlord and a character reference. In addition a credit check may be undertaken by us.

Where a Tenant is unable to meet the required income or credit checks, the Tenant may have a Guarantor agree to underwrite any rent liabilities.

Proof of Identity

All Tenants must be able to show proof of their identity and current address. We would normally ask to see an original passport, driving licence (if you have one) and a recent bank statement or utility bill showing your current address (i.e. dated within the last 3 months).

Deposit

A deposit (or 'bond') is normally required prior to occupation. This is normally equal to one and a half times the monthly rent, but may be more in exceptional circumstances.

Where we are managing the property, this deposit will be held by us and covered by insurance. We will inform you in writing of which scheme is used. Where we are not managing the property any tenancy deposit which is required will be taken by the Landlord.

The deposit is held to cover any breakages, damage, rent arrears or other tenant liabilities. Where we are managing, at the end of the tenancy we will check the property in the presence of the Tenant and assess any damages and deductions due.

Please note that the deposit cannot be used by the Tenant to cover rent.

Rent

Rents are normally quoted on a calendar month basis. In addition, the Tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

Rents are payable by standing order (unless alternative arrangements are agreed in advance) to our Company bank account monthly in advance, with the first month's rent due before taking occupation of the premises.

Tenant Fees

A fee is payable by tenants prior to the start of the tenancy to cover the tenants share of administration costs, including preparation of the tenancy agreement and any legal notices, referencing and credits checks, and check-in and check-out.

Our fees to tenants are extremely competitive, starting at only £149 per letting.

Please do not hesitate to contact us on 01279 65 99 65 for further information.

Property visits

If the property is managed by ourselves we will conduct periodic inspections of the property. The purpose of these visits is to check with you, the tenant, that you have no issues or problems that we need to look into or help you with.

We will also examine the condition of the property, check any repairs that have been completed recently, take some photographs of the property and report back to the Landlord.

We will always contact you in advance to arrange a convenient time to meet you at the property to conduct the visit.

Contents insurance

We strongly recommend that the tenant holds insurance to protect their own personal possessions during the tenancy as well as cover any accidental damage caused by the tenant to the furniture, fixtures or fittings at the property.

We would be pleased to provide you with information in this respect at any time before or during your tenancy.

Television licence

Please note that it is the responsibility of the tenant to maintain a valid television licence for the property.



Please feel free to contact us for any information about residential lettings and property management in the Bishops Stortford area. We’re more than happy to provide you with both general and specific advice and have a wide range of resources available which can assist you with either letting or renting a property.

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